Leadership Crisis In Focus: New Study of Leaders Reveals An Emerging Global Talent Crisis — The Recession-Era “Do More With Less” Business Model Is “Not Sustainable,” Says Study Author, and “Emotional Intelligence” Is the Answer

A survey of 775 leaders and employees worldwide reveals growing concerns about finding and keeping talent across all sectors and countries — and leadership bears the blame. When asked about top issues at work, respondents talked about "Talent" and "Retention" in 26.9% of the responses, more than twice the frequency of any other common concern. When asked about the top people-side issues at work, 58% of respondents identify leadership as the top problem (where only 51% did in 2010). "It’s powerful to read hundreds of responses from real leaders identifying what’s holding their organizations back, and the report has many of their actual responses," said Joshua Freedman, the lead author of the study and chief operating officer of Six Seconds – The Emotional Intelligence Network. "Over and over, they say that our organizations are failing to attract, retain and nurture talent, and they blame a lack of leadership," says Freedman. "Fortunately, some organizations — only 22.8% — are using emotional intelligence as a solution, and it’s working." The survey finds that organizations earn "C" and "D" grades on leadership effectiveness and leadership development. However, those in the 22.8% who use emotional intelligence — or being smart with feelings — as a key strategy earn a 32% advantage over the rest. Given the power of emotional intelligence as part of the solution, the good news is that when asked, "How aware are you of ’emotional intelligence’ and how it can be used in the workplace?" 42% respond "very aware," versus 38% in 2010. The conclusion is people are getting burned out. "The ‘do more with less’ recession experience is not sustainable, and people are feeling that," Freedman added. "There’s a growing perception of a shortage of talent — but only a few companies are taking this really seriously, and they’re going to be the winners."

While almost all of the respondents acknowledge that feelings are a significant part of their workplace issues, only a handful of organizations are seen to be taking emotional intelligence seriously. While emotional intelligence is rated a 4.5/5 on importance for solving the challenges, organizations earn a 2.6/5 on implementation — a 74% gap.

Senior executives rate their organizations 49% higher on implementing emotional intelligence (or EQ) than do middle managers — representing another large gap in perception. In terms of EQ awareness, there are also large differences in age (older leaders score higher), geography (the Middle East is the lowest), and industry (professional services and hospitality are the most serious about emotional intelligence — and education and government score the lowest).

See the full report here.

PR Biz Update PR Agency News PR People Marketing Trends
modern devices laptop, smartphone, tablet isolated white background with clipping path
Solving Cross-Device Marketing Challenges: DMA’s ID Project Goes on Tour This Fall with Template RFP and Other Tools

Today’s consumers are increasingly cross-device in their media consumption—and have come...

emerging workforce, growth opportunities, job skills advancement, Marketing, Pr, Public relations, Research Now, Sandy Mazur, skills development, skills gap, Spherion Staffing, worker confidence, workplace trends
Employers and Workers Are Still Struggling to Close the Skills Gap: Study Uncovers Waning Worker Confidence

Despite the red flags raised last year as workers expressed concerns...

audience alienation, awkward brand jokes, brand followers, brand’s social presence, Marketing, marketplace perception, Pr, promotional platform, Public relations, Scott Brandt, social media engagement, social media promotions, Sprout Social
Brands Behaving Badly: New Report Reveals What Many Are Doing to Annoy 60 Percent of People on Social Media

Study Data Finds Most Consumers Are Put Off by Brand Social...

Thought Leaders On Deadline
article categorization, Chantelle Brule, content tagging, content trends, Data analysis, data analysis software, identifying trends, Marketing, media analysis, Media monitoring, MediaMiser, MediaMiser Enterprise, Pr, Public relations, tagging, tagging system
Tagging for Newbies: How to Tag Content for Media Monitoring and Analysis

By Chantelle Brule, Data Analyst, MediaMiser So you want to know...

Abhyudaya Tripathi, buyer’s journey, buyer-centric content, content creation, Content Engagement, Content marketing, content value, Marketing, marketing content, Pr, Public relations, ResultFirst-SEO Services Company
How to Create Buyer-Centric Content that Delivers Real Value

By Abhyudaya Tripathi, Associate Director, ResultFirst-SEO Services Company “Is there anything...

blame and shame, connecting with youth, digital age, digital natives, Kate Gunby, Marketing, marketing to youth, Pr, PRR, PRR Research, Public relations, teen culture, teen marketing, teen parents
How to Talk to Teens: 5 Lessons for Connecting with Today’s Youth

By Kate Gunby, Senior Research Associate, PRR Any PR company knows...