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Internal Comms Trends: Employers Aren't Keeping Up with the Mobile Workforce—Access to Company Info Directly Impacts Employee Engagement

The workforce of the 21st century is more connected and dispersed than ever before—technology developments have enabled employees to become increasingly mobile and travel has become a regular part of the job for many. However, according to the 2015 Mobile Trends in the Workplace survey recently released by theEMPLOYEEapp, many businesses struggle to address the needs of on-the-go employees.

The study (consisting of three parts addressing employee use of mobile technology in the workplace) surveyed more than 200 U.S.-based workers—40 percent stated they don’t work in a traditional office setting, and 55 percent indicated they travel for work. To stay connected, half (49 percent) of the respondents use mobile devices and almost a third (28 percent) use tablets in their work, even though 70 percent of responding employees are not provided with these devices by their employers. 

Mobile Usage is Important but Not Always Supported by Employers

The study found that there is a direct correlation between employee engagement, efficiency and the ability to easily access company information via mobile. Sixty-two percent of employees said that easy access to company information directly affects job satisfaction, and half (51 percent) said they are more productive when they are able to do so through a mobile device.

Notwithstanding the important role smartphones and tablets are playing in the workplace, more than one third (41 percent) indicated they are unable to access company documents and information from their mobile device; 36 percent said they had trouble easily accessing company documents outside of the office or are unable to do so at all.

"There is a real divide between how employees want to utilize mobile technology for work and the tools and solutions businesses currently have in place to support them,” said Jeff Corbin, founder and CEO of theEMPLOYEEapp, in a news release. “Since iPhone, iPad and Android devices have become the lifeline for almost everyone and most corporate Intranets were not developed for the small screens of these devices, the results of our survey suggest that employers, to the extent they aren’t already, need to consider what their mobile communications strategy is and how they can utilize the technology to improve employee efficiency as well as job satisfaction.”

Source: PR Newswire; edited by Richard Carufel

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