Gin and Topics: Customers As Muppets and PR Are Not Liars

Posted on the Spin Sucks blog on March 16th by Gini Dietrich

Well, it was a fun week for Goldman Sachs, was it not?

I’m trying to decide if I’m going to write about it. Typically I would, but I feel really sorry for their head of corporate communications because everything blew up on his second day on the job.

Yes, his second day.

Justin Brackett and I were talking about it yesterday and I said I didn’t know if I would want to fix it or if I would say, “I did NOT sign up for this” and walk out. He thinks I’d do the former. He’s probably right.

So I don’t know. Perhaps I will write about it next week.

And, Illinois saw our former Governor head off to prison in Colorado. For 14 years.

I really wonder how that conversation at home goes. Does his wife tell him she’ll wait for him, as if he’s going off to war? What does he say to his kids? Fourteen years is a looong time, particularly when your kids are little.

And, with that, I give you Gin and Topics for the week.

5. All PR Pros Are Not Liars. In response to The Guardian blog post I wrote about earlier this week, PRSA CEO, Gerald Corbett writes an OpEd discussing why all PR pros are not liars.

4. Apple Hit with Siri Suit. This kills me. Some guy is suing Apple because he can’t make Siri do the things the commercials say she does. She works just fine for me. She even calls me Princess Gini. What more do you need?

3. Yahoo Asks Federal Court to Shut Down Facebook. Riiiiiiight. I guess when an acquisition by your company is turned down, the next thing you do is sue to have them shut down? They do know it’s FACEBOOK? I don’t understand lawsuit-happy people. Why can’t we all just get along?

2. Email Still Marketing Workhorse. Here’s the thing. Everyone has email. Not everyone uses social media. So why do we keep forgetting about the 40-year-old tool?

1. Why I Am Leaving Goldman Sachs. I left the best for last. If you haven’t yet read the OpEd Greg Smith wrote about his resignation from the top post, it’s really worth your time. There are lots of lessons you can take from it, including not calling your customers Muppets.

Have a great spring weekend, everyone!

We've updated our Privacy Policy. Read the updated policy →

PR Biz Update PR Agency News PR People Marketing Trends
Pr, Marketing, Public relations, Customer experience, Identity management, Janrain, customer loyalty, brand trust, consumer data, customer expectations, customer identity, sharing data with brands
Trusted Brands Are Able to Harness Valuable Consumer Data: Here Are Tips to Help Brands Get More Personal—and Get More Data

Customer identity and access management firm Janrain recently announced the results...

Pr, Marketing, Content marketing, Public relations, SEO, Digital Communications, Clutch, search rankings, content quality, content demand, online visibility, content marketing goals, content conundrum
The Content Conundrum: Too Many Comms Pros Focus on Frequency—While Quality Takes a Back Seat

When It Comes to SEO, Many Are Confused About How Much...

Pr, Marketing, Content marketing, Public relations, Customer engagement, PowerReviews, product reviews, Amazon PR, product information, shopper behaviors, ecommerce strategies
The Million-Dollar Question for eTailers: How Can We Compete with Amazon? Here Are Seven Battle Tips

A recent Bulldog article about how Amazon changed the way shoppers...

Thought Leaders On Deadline
Pr, Marketing, Public relations, PR writing, PR quotes, spray and pray, PR pet peeves, Ed James, Anthemic Agency PR, PR bad habits, PR bad practices
Cut it Out, Already: 4 Things PR Pros Need to Stop Doing Right Now

By Ed James, President, Anthemic Agency PR Having been in the...

Pr, Marketing, Public relations, Super Bowl, PR industry, PR agency, PR leadership, PR team, Goodman Media, comms lessons, PR MVP, PR coaching, PR rookie
Super Bowl Comms Lessons: Putting Together an All-Star PR Team

By Goodman Media Earlier this month, we watched two standout teams—which...

Pr, Marketing, Public relations, Women in business, gender equity, women in PR, professional women, workplace diversity, Courtney Lukitsch, Gotham PR, women at work, female entrepreneurs, executive diversity
The Moment Is Now for Women in PR and Business

By Courtney Lukitsch, Founder and Principal, Gotham PR In her new...

<-- Google Analytics -->