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Media News Updates

BBC News hires The Independent editor Amol Rajan (@amolrajan) as media editor. He will oversee global coverage of the media business.

Modern Luxury hires Lonely Planet editor Lauren Finney (@laurenrfinney) as editor-in-chief of The Atlantan and Modern Luxury Interiors Atlanta.

Deseret News (Salt Lake City) promotes managing editor Doug Wilks (@DWilksnews) to editor.

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PR Biz Update PR Agency News PR People Marketing Trends
Brand loyalty, CFI Group, customer demands, customer loyalty, eCommerce, holiday shopping, loyalty perks, Loyalty program, Marketing, Online retailers, Pr, Public relations, Radial, return options, seamless security, smooth transaction
Return Options, Loyalty Perks and Seamless Security Play Key Roles in Boosting Online Shopper Satisfaction This Season

The ease of ecommerce has redefined the way consumers do their...

Aspect, automated assistant, automated interaction, chatbot, customer demand, customer experience ecosystem, Customer service, interaction management, Joe Gagnon, Marketing, Pr, Public relations
Human Touch? Not So Much: 44% of Consumers Say They Prefer Chatbots for Customer Service

7 in 10 Say They Use Automated Service Assistants At Least...

affluent consumers, front-line execution, high-end retail, luxury brand, Luxury Institute, luxury label, luxury purveyors, Marketing, Milton Pedraza, Pr, product quality, Public relations, relationship-building expertise, superior products
Affluent Consumers Identify Key Characteristics of Luxury—& The People Who Sell It—In New Study

Luxury Institute Examines ‘State of the Luxury Industry’ in New Report...

Thought Leaders On Deadline
business managers, corporate gifting, e-gifts, holiday gifting programs, holiday season, Jignesh Shah, Marketing, Pr, Public relations, Rybbon, workplace gifting, workplace holiday
Workplace Gifting: 6 Reasons Businesses Should Choose e-Gifts This Holiday Season

By Jignesh Shah, CEO, Rybbon The holidays can be a stressful...

Multiple mediums of media communication symbolising multimedia with newspapers, magazines and mobile or tablet with news on screen
Know Your Audience: What Media Types Are Best for Your Brand?

By Marcus Kaulback, Media Research Analyst, Agility PR Solutions Andy Warhol...

combatting fake news, content monetization, Cxense, fake content, fake news, Marketing, media reputation, Personalization, Pr, Public relations, reader engagement, Tom Wilde, trusted brands
When Mass Media Isn’t For the Masses: Can Personalization Combat Fake News?

By Tom Wilde, Chief Product Officer, Cxense If you don’t know...