Brian Pittman's spotlight this week:
Anne M. Russell, Editor, VivMag
Newspaper and magazine
closures, program cancellations, staff layoffs and newsroom cutbacks‹much of
the news about the news these days certainly isn't upbeat. Yet as the news
hole contracts and media fragmentation escalates, new opportunities emerge
for mainstream and even nontraditional media, and, frankly, for the PR folks
who work with them. For example, bloggers are increasingly filling the
content vacuum created by the closure of regional dailies — bloggers PR
practitioners can actively engage, pitch and build relationships with.
Similarly, traditional print and broadcast outlets are increasingly
integrating content online to reach lost audiences — audiences happy to view
online video, multimedia, pictures or other content, regardless of the
source.
While not necessarily a panacea, the move to digital
represents a turning point for the media — one that gives wider audiences what
they want in a format many increasingly prefer, and one that potentially can
deliver editorial for less. In fact, there are those who say today's print
media‹newspapers, magazines, newsletters‹will go completely
digital, and sooner than you may think.
Among them is Anne M.
Russell, editor in chief of VIVmag, the exclusively-digital
women's lifestyle magazine launched by
Zinio, a digital and interactive products service provider with over
1000 magazine titles from top publishers like McGraw-Hill, Hearst, IDG and
Ziff Davis using its online publishing applications and interface. It's a
media interface that syncs well with today's touch screen readers, including
new Zinio partner Plastic Logic's pending eReader, which should see
widespread commercial availability in 2010.
"I know magazines will
go totally digital — as soon as two key roadblocks are removed," says Russell,
who previously served as editor in chief of Shape and prior to that
was the editorial director of Fox Television's Health Network, where she
oversaw the Network's website as well as on-air content. "First, is that the
traditional structure of publishing companies doesn't lend itself to making
a radical shift like this. In traditional media, you have to play within the
rules and world you're given. For magazines and papers with extended
printing contracts, pressman's unions and so on — they can't just say, "Never
mind, we can't print any more. Entire departments are devoted to putting
material on paper. So, it's hard to convince them to go 'all digital' right
now — tradition and structure weigh against it."
Other factors holding
things back: "Having the right device to read digital media on anywhere we
go is an issue," Russell continues. "People say they want to read magazines
at the beach, for example. If I drop People in the water, it's one
thing. But if I drop my computer in the water, it's another. So, we'll need
to see more robust devices beyond the Kindle. That will include things like
a flexible display screen like the ones made by Plastic Logic. They're not
ready for prime time, but they're being seen at tradeshows and elsewhere‹so
it's coming."
What other developments does Russell and the team
behind VivMag and Zinio see reshaping the future of media in the
months and years ahead? What big media and publishing trends must PR
practitioners be apprised of to stay relevant in today's shifting media
landscape? Read on:
Beyond digital, what other changes in
media consumption behaviors is Zinio and VivMag tracking, through market
research or otherwise, these days?
At this point, virtually
everyone in the U.S. is trained to read everything on a computer. It's no
longer a mystery how these things work. People are fairly computer savvy. So
with going digital as a baseline, the next major shift is that things have
gone mobile. That puts a real onus on media companies to think about the end
user and how they'll receive their information. Right now, for example,
we're working on bringing out a fully featured iPhone version. It's the wave
of the future.
The biggest challenge for us technically is that the
iPhone or Apple doesn't support Flash. Since we're an interactive magazine,
we depend heavily on Adobe's Flash software. So the challenge is figuring
out a way to change navigation and functionality so it's still a pleasurable
experience as it is now through our Zinio reader. For VivMag to reduce
itself to 140 characters for a Twitter app would be impossible. But in terms
of offering a rich media experience, mobile devices certainly are a focal
point now.
Related to this is something that is still in
development: We recently did a test with our "VivShops" application that
lets you shop from your phone. We're also working on the concept of breaking
the magazine into pieces‹to let the reader navigate hierarchically through
the magazine in a way that is very different from how you flip through a
magazine or use the Zinio reader, actually. On the iPhone, you see very
small pieces of information at a time. You need content structure that won't
cause the readers to lose themselves in the navigation.
A second key
trend and development beyond mobile is, of course, social media. We have a
Facebook page‹but it's not very robust. It spooked me that Hallmark's
magazine went up on Facebook, got a rousing start and then went out of
business. So, we're still working on how to incorporate or leverage social
media networks like that. Those things will be more important moving
forward. Almost everybody working within our company uses LinkedIn and other
social media to keep people updated with what we're doing, so that's one
aspect of this‹using it to promote versus publish. Similarly, our
contributors use social media tools like this when reporting and writing
stories, so this will be a continued development as media sorts this
out.
Another trend we're watching and that's impacting media is crowd
sourcing as a phenomenon. This has to do with instantaneous reach to
audiences, sources and resources. This has changed reportage and writing. I
am astonished how much the digital world is changing reporting. Instead of
calling ten people one by one by one, you can send a query out on Facebook,
for example, asking for a shopping expert. One of our contributors did that
just this morning.
ProfNet isn't as casual — you don't know what
you'll catch there. HARO is similar. A downside with those tools is that
everybody sees your query. That happened to us where we got picked up on
Gawker and were made fun of because they saw a query in that open forum. But
on Facebook, you're connected to like minded people who are actually your
friends. It's more targeted, and it doesn't have to be an open forum if you
don't want it to be.
Will mainstream media ever convince the
general public to pay for online content?
Where MSM has a
bad case of cold feet in the digital world is making people pay for digital
content. That's tough. I'm not sure why The New York Times doesn't'
make me pay for the website, given how much I used to spend on the paper.
They lost a $600 per year customer in me because I can just go online free.
It's mind boggling, but nobody wants to go first in terms of charging. They
are looking to the future for a solution. It's just not here
yet.
Best case scenario I've heard is that MSM needs to come up with
system somewhat like PayPal, where you're charged on a per-use basis.
There's no way to put a dime on a credit card when you look at a page, but
is there a debit system that lets you pay in the background for content?
That's the question, and that's likely going to be the model moving
forward‹though there will be some kicking and screaming.
The
fact of the matter is that if all print media fails and ceases to exist,
then this makes it more likely that people will pay for media. It's the same
with TV. Unions are powerful in TV. It's a slightly different set of
problems, but the idea of free TV through the Web also needs a financial
resolution. Right now, the Web is not stealing cable customers away yet, but
I can see the beginning of development of technology that will allow you to
really control your TV through the computer — technology that will let you
bypass cable programming and so on. That's just beginning to be workable.
What other media trends and changes should PR practitioners
be watching for?
One really unfortunate trend from the
journalist point of view is the round after round of layoffs that we're
seeing. From a PR person's perspective, you've lost a lot of your contacts.
But on the other hand, it opens the door to more opportunity as journalists
have less and less time to research. My prediction is that most media will
become more dependant on what they're pitched. So there's an opportunity to
work with younger, less experienced reporters now to really place stories
effectively, because there just isn't time for reporter to do their own work
like before.
Since Life magazine went out of business,
another trend we've seen is increased specialization of media. There are
more and more specialty networks. It's getting down to the point where you
have an audience of one. So, we're seeing less unification of the
audience‹more fragmentation and splintering of audiences is the norm now.
Everything is becoming increasingly narrow.
This actually makes a PR
person's job much harder. You now have to craft a specialty pitch for every
single blog, station, outlet and so on‹otherwise, it's not relevant to them
and their audiences. Not only are there 500 mom websites, but there are
thousands of other specialty groups. That said, there is an opportunity for
PR people to become one of those groups or specialty publishers, especially
in the social media space and blogging. Some companies have gotten static
over things like "self blogging." But for everyone caught doing it, 20
haven't been.
The opportunity for PR is opening your company or
client up to the public using these channels yourself. But that effort must
be transparent and you must be willing to hit the delete key very fast. Even
on our own site, I see comments that aren't fit for the public eye. You have
to be ready to engage, and you have to be responsive.
Let's
break away from all things digital and media for a momentŠwhat fundamental
media relations tips can you share with our readers?
I find
that PR people have generally changed with the times. They'll respond to me
via their Blackberries after hours, and so on. And we're not even deadline
sensitive as a bimonthly. But overall, I have found the pace of business has
picked up thanks to email and technology. The PR people who recognize this
do things like provide digital media kits and so on, so we don't have to
wait for a CD, for example. Speed is of the essence today. Beyond that, I
would advise PR people to have multimedia resources on hand. We want video
clips we can download immediately, for example. Put those types of things in
your online newsroom or make them available on a Flash drive, and they will
get used.
What about your work in the media do you
love‹despite all the upheaval we're seeing industry-wide?
I
like women's service. VivMag is a luxury women's service title. I like that
aspect of it — the element of helping and supporting and validating women in
what they want to be doing. The audience we serve, 35 and up, is not well
served. So I'm glad to be doing this. The relationship female readers build
with a magazine or media outlet can be a very important one. I love the
sense of audience — a targeted audience that shares your vision and values is
important to me.
I also like that there's a tremendous amount of
room to be creative — and it's not limited to a 2D page anymore. I can make
things move. If I want to show people how something is done, they can see
movement, video, sound and so on. The richness of the experience creates
more depth and intelligence to the readers' experience. So I love these
things and I think we're working on the edge of some great innovations in
media here.
Our creative director [Campion Primm] and I spend a lot
of time thinking about how things come to life online. How do you make
information move, capture the essence of a story through interactivity, and
so on? I like that‹the entertainment factor coupled with sharing of
information. I also love the topics we cover, which range from travel to
health. I am interested in those areas and have a background in those areas.
I also have an amazing group of contributors nationwide. It's a
great team and we don't have to be in one newsroom in the same place. For
example, our health editor is based Kansas. This is something I think you'll
see more of in media, generally speaking.
What do you do in
your free time. and how might that inform the way your approach your work in
the media?
I like to do triathlons. For example, I raced in
the Agoura [Calif.] 10K run Saturday. If there's some metaphorical
similarity between that and media work it's this: It's not good enough to be
good at one thing in the media and even PR anymore. To be super specialized
these days is not a good idea. If you're in TV now, you also have to be able
to generate Web content, for example. It's the same with triathlons: You
have to make the various and disparate skills work together to get to the
goal. Also, triathlons can be very uncomfortable and very difficult. But you
don't stop, despite the pain. When things get difficult, you have to keep
going and adjust to the changing environment around
you. |